TLID0021 Store and handle dangerous goods and hazardous substances

Course overview

Aim: This course provides individuals with the necessary skills and knowledge to store and handle dangerous goods and hazardous substances that includes hazardous chemicals for work, health and safety purposes, including identifying requirements for working with dangerous goods and/or hazardous substances with considerations to confirming site incident procedures and selecting handling techniques.
This course is suitable for: Managers, supervisors or anyone involved with use, handling, storage or transport of hazardous substances or dangerous goods.
Training type: This is an accredited training course; the nationally recognised unit of competency is TLID0021 Store and handle dangerous goods and hazardous substances
Duration: 1 day
Session times: 8.30am – 4.30pm (or at an agreed time set with organisation)
Delivery mode: Face to Face
Location: Client Site
Course price: This depends on the location and number of students. Please contact us for a proposal for training anywhere in Australia.
Course inclusions: The course includes comprehensive training materials and notes for each student.
Entry Requirements Yes, see details in section ‘More information‘ below.
Certification: Upon successful completion of this course, students will receive a Statement of Attainment, issued by HAZCON (RTO Code: 21519).

Training for your organisation

This course is run exclusively for a group of your staff, on-site at your company’s premises.  Please note prices vary depending on location and number of students, and we are happy to arrange a proposal for your consideration. Simply complete the Accredited Training Course Enquiry Form below so we can provide you with a proposal.

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Accredited Training Course Enquiry Form

More information

This training course provides employees with the essential skills to safely handle and manage dangerous goods and hazardous substances in the workplace.

Participants will gain in-depth knowledge of identifying hazardous materials through labels, manifests, and documentation, as well as learning safe storage and handling procedures in line with industry regulations.

The course covers risk assessment techniques, the use of personal protective equipment (PPE), and emergency response protocols, ensuring that employees are well-prepared to minimize workplace hazards and protect themselves and others.

Additionally, employees will develop expertise in managing compliance with relevant legislation and safety standards, including proper signage, hazard communication, and incident reporting procedures. The course also addresses key areas such as selecting appropriate handling equipment, maintaining accurate documentation, and identifying and controlling risks associated with dangerous goods. By equipping staff with these critical skills, businesses can reduce workplace accidents, improve operational efficiency, and ensure full regulatory compliance in their handling and storage of hazardous materials.

A benefit of running this course for your business that holds dangerous goods and or hazardous substances is that it assists in meeting regulatory compliance while reducing the risk of accidents, injuries, and costly incidents. By training employees in the proper handling, storage, and transportation of hazardous substances, businesses can mitigate potential liabilities, ensure workplace safety, and maintain compliance with local and international regulations. This course also empowers staff to effectively manage emergencies, implement safety protocols, and identify hazards, ultimately improving operational efficiency and protecting both human resources and the business’s bottom line.

To enrol in the TLID0021 Store and handle dangerous goods and hazardous substances course, you must have:

  1. Completed Year 10 or be more than 17 years of age.
  2. Sufficient English written and oral language skills which allow clear and direct communication with our trainer and other students.

Please contact us on 1800 429 266 or training@hazcon.com.au if you want to know more and find out if this training is suitable for your organisation or employees.

Before your training begins, each student will receive a welcome email with a link to their Learner Portal. Students will be asked to complete a short onboarding form and upload the following documents so we can assess suitability and finalise each enrolment:

  1. A copy of your photo identification (front and back)
  2. Your Unique Student Identifier (USI). If you don’t yet have a USI or need to retrieve it, you can do so via usi.gov.au. Additional information about USIs is available in the USI Provider Factsheet.

What Students need to bring on the day:

On the day of your training, please bring the following items for sighting by the trainer:

  1. Your photo ID
  2. A phone with camera and email capability

What Organisations need to provide on the day:

  1. Spill kit for practical demonstration in the training
  2. Training resources:
    1. Suitable training room
    2. Whiteboard/television/projector

  • Dangerous goods and/or hazardous substances are identified from information, including class labels, manifests and other documentation;
  • Job hazards are identified and required action is taken to minimise, control or eliminate identified hazards;
  • Storage requirements for dangerous goods and/or hazardous substances are identified and applied;
  • Legislative requirements for dangerous goods and/or hazardous substances are known and are used to plan work activities;
  • Handling procedures for different classes and characteristics of goods are identified;
  • Confirmation is sought from relevant personnel where dangerous goods and/or hazardous materials do not appear to be appropriately marked;
  • Incident reporting processes are identified;
  • Emergency equipment is identified and checked in accordance with workplace procedures and statutory regulations;
  • Emergency procedures are identified and confirmed;
  • Load handling and shifting techniques are selected identified in accordance with particular goods and workplace procedures;
  • Handling equipment is checked for conformity with workplace requirements and manufacturer guidelines; and
  • Suitable signage or placards are checked for compliance with workplace procedures, as required.
  • Completing relevant documentation;
  • Estimating weights and dimensions of loads and any special requirements;
  • Identifying and assessing handling and storage precautions and requirements for dangerous goods and/or hazardous substances;
  • Identifying and selecting safety requirements for handling dangerous goods and/or hazardous substances;
  • Identifying containers and goods coding, markings and emergency information panels for mode of transport and/or for storage selected, as required;
  • Identifying dangerous goods/hazardous substances using labels, Globally Harmonized System of Classification and Labelling of Chemicals (GHS), International Maritime Dangerous Goods (IMDG) Code markings, HAZCHEM signs and other relevant identification criteria;
  • Identifying job and site hazards, and planning work to minimise risks;
  • Maintaining workplace records and documentation;
  • Operating electronic communications equipment to required protocol;
  • Reading, interpreting and following relevant instructions, procedures, regulations, information and signs;
  • Selecting and using required personal protective equipment (PPE) conforming to industry and work health and safety (WHS)/occupational health and safety (OHS) standards;
  • Working systematically with required attention to detail without injury to self or others, or damage to goods or equipment;
  • Knowledge of housekeeping standards and workplace procedures;
  • Identifying problems that may arise when handling of dangerous goods and hazardous substances and actions that should be taken to prevent or solve these problems;
  • Ability to recognising hazards and applying precautions and required action to minimise, control or eliminate recognised hazards
  • Knowledge of relevant regulations, codes and signage concerning handling dangerous goods and hazardous substances;
  • Identifying risks when handling dangerous goods and hazardous substances and related precautions to control risk; and
  • Knowledge of workplace procedures for handling and storing dangerous goods and hazardous substances.

During the day, there is a theory assessment which contains a mix of multiple choice questions and short answers as well as simulated practical work demonstrations.

If a client wishes to use their templates, for the assessment process these documents must be provided as per the Methodology outlined in the HAZCON proposal.

If you need extra support on the day, you’ll be given up to two reassessment attempts to demonstrate your competence.

If competency isn’t achieved after two reassessment attempts, students are welcome to use our appeals process, as outlined in the Student Handbook. This process ensures all outcomes are fair, consistent, and transparent.

Note: A simulated practical work demonstration may involve spill management, where suitable material will be used by the student to demonstrate competency.

On successful completion and assessed as competent you will receive a Statement of Attainment issued by HAZCON Pty Ltd RTO 21519 for TLID0021 Store and handle dangerous goods and hazardous substances.

Learner needs

In order to identify individual learners’ requirements please bring to our attention any candidate that has any needs such as; literacy, access or, medical restrictions so arrangements can be made prior to course commencement.

Literacy and numeracy requirements

In order to be successful in the unit, students must have sufficient English written and oral language skills to enable clear and direct communication with the trainer/assessor and other students.

Students must be able to; collaborate effectively with others, complete a risk assessment, manage a simulated spill and complete a short assessment.

If you have any concerns regarding this requirement please contact our friendly HAZCON training team to discuss what assisted learning options we have available to you.

Recognition of prior learning (RPL)

If you have employees you believe have industry skills, knowledge and experience handling dangerous goods and hazardous substances then they may be eligible for RPL. Please contact HAZCON to discuss the RPL  process for candidates.

Privacy policy and access

HAZCON is committed to protecting employee, client and participant privacy and confidentiality in line with State and Federal Privacy legislation. Except as required under the Data Provision Requirements 2012, Government Contracts or by law, information about students will not be disclosed to a third party without the consent of the individual.

This course can be conducted exclusively for you, or a group of staff, on-site at your company’s premises.  We are happy to arrange a proposal for your consideration. Simply complete for form above to enquire about how HAZCON can meet your training needs.

Our clients say it best

We pride ourselves on the impact we make for our clients.

Here’s what some of them have to say about their experiences working with us.

Hi Richard,
Thanks again for delivering the two Emergency Warden Training sessions this week – you did a fantastic job drawing out such a high level of engagement from the team. The feedback has been very positive, and it was great to see everyone so actively involved.

Joyce N.

Gippsland & East Gippsland Aboriginal Co‑Operative Ltd,

August 2025

“Tibaldi has a long-standing relationship with Hazcon. The Hazcon team consistently impress with their service as they always go above and beyond to accommodate our needs. This ensures that Tibaldi are supported even in the most time-sensitive situations. The Hazcon health and safety training programs are comprehensive and engaging. This has been invaluable to our team and to the safety of our workplaces. Tibaldi receives nothing but positive feedback from our team regarding both Hazcon’s training and overall service.
We are confident in recommending Hazcon as a health and safety training provider and look forward to continuing our successful partnership.
Michelle Klietz – General Manager HR”

Tibaldi (Aust) Pty Ltd

December 2024

www.tibaldi.com.au

Thanks to you Richard for presenting and running the training. It was good to have the training in person. Plus there was good feedback on your presentation style and humour.
All the best & thanks again,

Onsite Client

4 hour Manual Handling Training session delivered to a client at their site,

February 2025

Dear Stephen,
I hope you are doing well. I am writing this email to thank for the training last month that you had put extra effort to support my study. I do appreciate your patience teaching me during the session. You are not only doing your role as teacher but you have been going beyond your role to make sure I understand full training. Thank you and have a great weekend ahead.
Regard Chann

Channvijea Heagn

Student Feedback.

22 September 2025

Richard kept the course interesting while being clear and concise about asbestos fibres

Student Feedback

CPCCDE3014 Remove non-friable asbestos training course for a Victorian Government owned water authority. 26 November 2024

Richard was a knowledgeable and engaging trainer with lots of relevant, real life and practical scenario’s to learn from

Student Feedback

CPCCDE3015 Remove friable Asbestos training course delivered to government client, 20 November 2024.

Andy’s comprehensive knowledge of subject and case studies made for great learning

Student Feedback

Participant in TLID0021 Store and handle dangerous goods and hazardous substances training for local council in Victoria, 3 December 2024

“I’ve had an overwhelming amount of positive feedback from the team regarding the DG training you conducted in December last year. The team thought you were very knowledgeable and were able to convey the information across in an engaging and enjoyable manner. As you have visited our sites before, you understand how our business operates and was able to tailor the training to make it relevant and suitable to our needs. Everyone enjoyed the mock chemical spill evacuation drill and thought it was an invaluable experience. No doubt this demonstration will be run at my other sites as well.
One of our workers also mentioned that this was by the far the best training course he has ever attended!
I want to thank you again Andy for what you’ve taught us and I look forward to working with you and Kim again soon.”

Jennifer Huang - OH&S Manager - ALSCO

Feedback from TLID0021 Store and handle dangerous goods and hazardous substances training course delivered to corporate client, 2024

Real life stories and anecdotes from Glen were appropriate to course content, thank you Glen

Student Feedback

Participant from RIIWHS204E Work safely at heights public training course. 5 December 2024.

Resources

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Student Handbook

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Training Schedule

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Training and Services Catalogue