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Problem Solving and Decision Making

Course Overview:

This highly interactive workshop introduces a variety of creative solution generation and decision-making techniques that cover the fundamental principles. Participants will develop the skills necessary to analyse a problem, generate creative solutions, and decide which solution most closely matches their needs.

Duration:  1 Day of interactive 'face to face' training

Learning Outcomes:

By the end of this training course participants will be able to:

  • Apply logical tools to properly analyse problems for root causes and contributory factors;
  • Establish and compare options in a variety of situations;
  • Identify the best choice from various options and address group think;
  • Achieve group consensus about important decisions;
  • Apply a four-step process to systematically solve problems and decide on appropriate solutions;
  • Use methods and tools (systematic process and fishbone diagramming) to discover the underlying cause of a problem;
  • Use brainstorming, mind mapping, and several other creative thinking techniques to generate possible solutions to the problem;
  • Use the following decision-making techniques: Pro/Con, Force Field Analysis, Decision Matrix, Feasibility/Capability Analysis, and Cost/Benefit Analysis; and
  • Create an action plan to implement the appropriate solution.

Target Audience:

People managers, line managers, new managers and supervisors; teams and work groups aiming for a more dynamic and effective work environment; and business professionals who want to develop or refresh practical skills and approaches to problem solving, creative idea generation and utilise decision making tools.

Certificate: Students will be issued with a Certificate of Attendance.

 
Real world skills - real people - real networking - collaborative learning environment.
 
Times: 8:30am - 4:30pm.
Cost: $450.00 per person (Includes GST, comprehensive course notes and catering
Dates Location  Book
2021    
Monday 11th March Notting Hill Closed
Friday 21st  May Notting Hill Book
Tuesday 14th September Notting Hill Book
Friday 12th November Notting Hill Book

 

Want to learn more? Contact us here

 

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